Ducon Construction Chemicals Industries Ltd.
1. Introduction
Welcome to Ducon Construction Chemicals Industries Ltd. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.
2. Definitions
- “Company,” “we,” “our,” or “us” refers to Ducon Construction Chemicals Industries Ltd.
- “Customer,” “you,” or “your” refers to any individual or entity purchasing or using our products and services.
- “Products” refer to all construction chemicals supplied by the company.
- “Services” refer to the application, technical support, and consultancy provided by the company.
3. Products and Services
- All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
- The performance of our products depends on correct application and environmental conditions. Customers are advised to follow technical guidelines and seek professional advice for best results.
- We provide technical assistance as a courtesy, but the final responsibility for product selection and application lies with the customer.
4. Orders and Payments
- All orders must be placed in writing via email or through our official channels.
- Prices are subject to change without notice. The final price will be confirmed at the time of order placement.
- Payment must be made in full before delivery unless otherwise agreed upon in writing.
- We accept various payment methods, and all transactions are subject to our verification procedures.
5. Delivery and Returns
- Delivery times are estimated and not guaranteed. Delays due to unforeseen circumstances shall not be considered a breach of contract.
- Customers must inspect products upon receipt. Any damages or defects must be reported within 48 hours.
- Returns and refunds are subject to approval and may be subject to restocking fees.
6. Warranty and Liability
- We warrant that our products meet the specifications stated in our technical data sheets.
- We are not responsible for misuse, improper storage, or incorrect application of our products.
- Our liability is limited to the replacement of defective products or a refund at our discretion.
- We shall not be liable for any consequential damages, including but not limited to labor costs, lost profits, or indirect losses.
7. Intellectual Property
- All content on our website, including product descriptions, images, and technical documents, is the intellectual property of Ducon Construction Chemicals Industries Ltd.
- Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.
8. Privacy Policy
- We collect and store customer information for order processing and marketing purposes.
- Personal data will not be shared with third parties without consent, except as required by law.
- Customers may opt out of marketing communications at any time.
9. Governing Law and Dispute Resolution
- These terms are governed by the laws of Bangladesh.
- Any disputes shall be resolved through mutual negotiation. If unresolved, disputes shall be referred to the courts of Bangladesh.
10. Amendments
- We reserve the right to update these Terms and Conditions at any time without prior notice.
- Continued use of our products and services after changes constitute acceptance of the revised terms.
For any inquiries regarding these Terms and Conditions, please contact us at:
Ducon Construction Chemicals Industries Ltd.
Email: foun_tech@yahoo.com
Phone: 01924424342
Website: duconchemical.com
